Returns are accepted on unused items that are in the original packaging and returned to us within 30 days of order (customer pays the shipping cost for return) Please contact us at freezedryingsupplies@gmail.com if you would like to make a return.
We are happy to make exchanges if you have ordered the wrong-sized item. Please send us an email at freezedryingsupplies@gmail.com
If you receive a damaged item please contact us at freezedryingsupplies@gmail.com and include pictures of the damaged item(s)